Energy tariffs for pensioners

For many of those of pensionable age, living on a fixed or low income means having to budget wisely. A key aspect of this is ensuring gas and electricity bills remain affordable. And, while there aren’t any gas and electricity deals exclusively for those over 65, there are a few things to look for that can assist in ensuring you get the best deal to keep your energy bills as low as possible.  

I am a pensioner. What can I do to ensure I’m getting the cheapest energy?

Making sure you’re paying the cheapest possible price for energy is not limited to finding the right deal. How you pay for your gas and electricity, as well as qualifying for certain payments from the Government can all contribute to your final cost.

Switching to a fixed rate tariff

A good starting point to ensure you’re getting the cheapest gas and electricity is to switch to a fixed energy tariff. Energy suppliers generally offer fixed tariffs for 12 months, but some will offer longer term deals.

With a fixed-rate tariff, you pay a fixed amount for your energy usage every month. In other words, unlike a standard variable tariff - where the price you pay for your energy fluctuates based on the Ofgem price cap and wholesale energy prices - the price you pay for each unit of gas and electricity is “locked in”, protecting you from volatility in the energy market.

Pay by direct debit

A report conducted by energy supplier Octopus earlier this year found that customers who pay by cheque, cash, or card – the preferred payment method of those over 65 - are charged up to £254 more per year than those who pay by monthly direct debit.

While non-direct debit payment methods do incur slight additional costs to energy suppliers, these surcharges are not driven by the rise in wholesale energy costs. Ofgem have said they will clamp down on these charges but not for at least two years. We'd like to see this done much sooner to help bring prices down across the board.

However, until Ofgem takes decisive action, and to avoid these unnecessary charges, setting up a direct debit with your current supplier can help reduce your total bill.

Dual Fuel

Signing up for a dual fuel tariff – meaning your gas and electricity comes from the same supplier – can bring some small savings. This is because energy suppliers will usually discount the cost of gas and electricity if you choose to buy them together.

What financial assistance is available to pensioners in 2024?

There are a number of government grants and schemes that many pensionable age customers are eligible for in 2024, including the Warm Home Discouns and Cold Weather Payment.

What aid was available to pensioners in the past?

In addition to the grants mentioned above, there were a number of one-off payments that were available throughout the 2023/24 period to those of pensionable age. These included:

£300 Pensioner Cost of Living Payment

Households that qualify for a Winter Fuel Payment for 2023 to 2024 got either an extra £150 or £300 which was paid out in November 2023.

£900 Cost of Living Payment

Individuals or households on means-tested benefits such as Pension Credit and Universal Credit were potentially eligible for a £900 payment that was paid out over three instalments of £301, £300, and £299.

£150 Disability Cost of Living Payment

Those receiving disability benefits automatically qualified for the Disability Cost of Living Payment. This payment was made betweenn 20 June and 4 July 2023.

Will these payments come back anytime soon?

The UK government has not shared any plans to reintroduce any of the previous payments that were provided during the 2023/early 2024 period.

However, although there are no additional financial services at this time, there still remains a free resource designed to help pensioners and the vulnerable with their energy service.

Sign-up to the Priority Services Register (PSR)

The Priority Services Register (PSR) is a free support service operated by energy suppliers and network operators. It is designed to ensure extra help is available to vulnerable customers, including those who have reached state pension age.

Services offered by the PSR include:

Tailored communication
Energy account information and bills available in large print, Braille, textphone, audio, or a language other than English.

Nominee services
Nominate a friend, family member, or carer to receive bills and information about your account from your supplier.

Emergency power
If you have medical equipment that uses electricity or water, you’ll be given priority service during prolonged interruptions to your energy supply. Portable generators and bottled water can also be arranged to be delivered to your place of residence.

Advanced notice of planned power cuts
If your energy needs to be switched off to carry out essential maintenance, you will receive advance notice.

An official website was recently launched where you can sign-up and be added to the Priority Services Register. Simply enter your postcode and complete the sign-up questionnaire. Alternatively, you can phone your supplier and asked to be placed on the PSR.

Beware of ‘targeted’ energy tariffs

Although there are no fixed rate tariffs exclusively for pensioners, this doesn’t mean that some suppliers or organisations won’t try and sell a particular energy tariff as if it were tailor-made to a targeted demographic.

For example, in 2016, the UK’s biggest charity for older people, Age UK, was found to have partnered with one of the “big six” energy providers to promote an energy tariff to pensioners that was not the cheapest available. Because of this, around 150,000 pensionable age customers ended up overpaying by more than £200 a year on their energy.

For this reason, it pays to be aware of any organisation or energy companies advertising tariffs towards a particular demographic. If you see these kinds of offers, always compare them against what other suppliers are offering to make sure you're really getting the best value for money.

Avoid the dangers of targeted energy tariffs

With Switchcraft, our automated technology switches you to a different supplier only once we can save you £50 or more, giving you peace of mind that you’re always getting the best energy deal available.